The PowerDETAILS platform greatly reduces the workload for off-duty coordinators by automating the coordination—from job request to billing. It automatically enforces the policy and coordinates rescheduling of jobs due to cancellations, leaving no room for compliance violations, a software feature that Rivera describes as “Automagical”. In the event of an assignee being unable to work a scheduled job, PowerDETAILS generates notifications through email and text messages to find a replacement. “Sometimes, completing assignments takes longer than expected; while the agencies need to be aware of such instances, it is difficult for officers to keep track of them. PowerDETAILS collects this information directly through officers’ smartphones at the end of their assignments,” mentions Rivera. Furthermore, the platform automatically collects the hours worked, generates an invoice and exports the data to the agency’s payroll system. The platform ensures accountability in all aspects of off-duty detail coordination.
PowerDETAILS helps officers earn more extra-duty income, and enables the agencies to easily manage the process and make sure the secondary employment policy is enforced
The value proposition of PowerDETAILS proved to be a big advantage for one of its customers that managed a three-day long air show. Prior to engaging with PowerDETAILS, the client spent 7 days arranging the staff for the event; however, the platform reduced it to just ten minutes. The personnel that volunteered for the event were notified through text messages of the available positions and within 10 minutes over 300 positions had been filled, officers simply searched the calendar and picked the shift that best suited their schedule. PowerDETAILS has succeeded in eliminating disagreements between coordinators and officers over the assignment of extra-duty jobs. Everyone knows what jobs are available and the system provides equal opportunity to everyone. The platform ensures that officers get sufficient rest as well as opportunities to increase their income.
In the near future, PowerDETAILS plans to launch its platform in Canada and Puerto Rico, from dedicated data centers. A big part of the company’s future will be tied to leveraging new devices and artificial intelligence to evaluate upcoming trends and improve collaboration for off-duty assignments. As devices such as smartwatches and digital assistants such as Amazon’s Alexa come out, PowerDETAILS sees an opportunity to make the process of finding jobs even easier for officers.