After ten years of serving as a patrol officer for the Stockton Police Department, Officer Justin Biedinger took a position as a background investigator due to early medical retirement. After 3 years of background investigations, Justin observed several inefficiencies in the traditional hiring methods. The lack of organization and standardized processes had created gaps in communication. Biedinger wasn’t alone in his observation, which led him to the realization for the need of a software solution that was, “Built by background investigators for background investigators.” Subsequently, Guardian Alliance Technologies Background Investigation Management Software was created, which drastically reduces the turnaround time in law enforcement background checks while ensuring the best people are chosen for the job.
The software works on three ends: for the unit supervisor, it provides a more efficient method of managing investigators, easily assigning applicants to investigators, and accessing reporting data from anywhere. The software also helps supervisors manage all department forms, monitor the investigations in progress, and discover bottlenecks within their department.
At the investigator side, it provides a modern intuitive interface packed full of time-saving features specifically designed to organize and simplify the workflow.
Built by background investigators for background investigators
Finally, Guardian’s self-managed online applicant portal makes the process much simpler and less time consuming for the applicant. All forms required are at the applicant’s fingertips, along with personalized department messages, checklists, and reminders. The online PHS is digitized and reduces the time required through the auto-population of other forms.
Guardian employs their own in-house software development team to ensure their clients get the best of both worlds when it comes to their sheer expertise in technology and experience in law enforcement, which translates into a timely solution for law enforcement agencies, thus bringing innovation to the law enforcement profession.
Guardian plans to expand the software to encompass more features that will assist in automating or eliminating the inefficient and outdated workflows currently still in use by most law enforcement agencies around the country.